American Express

 
American Express.png

O P P O R T U N I T Y


Increase conversion by simplifying and tailoring the card shop experience

 

R O L E

With Green Stone, an experience design firm, Scott product led the strategy, the build of the customer journey and the go-to market initiatives of American Express Card Shopping experience.

R E S U L T S

A more seamless and custom experience for the Members

Higher conversions of American Express Members.